Go Littles by Go Science Shipping Policy, Referred as Go Littles henceforth in the document.

Legal Name: Go Science | Brand Name: Go Littles

Shipping & Delivery Policy
Edition 2026 • Trust | Transparency | Distinction

1. OUR COMMERCIAL STANDING

Go Littles by go science serves as a curator and authorized reseller of selected Baby Essentials products and toys.

We do not manufacture, alter, or service these items.
All warranties, repairs, replacements, refunds, and after-sales support (where applicable) remain exclusively with the product’s manufacturer or their authorized representatives.
Should you require assistance, we would be pleased to share the relevant manufacturer's contact details as available in public domain such as their website.

1. SERVICEABLE AREA & DELIVERY PRIVILEGE

Delivery is offered exclusively to PIN codes published in our Serviceable Area—as indicated on our website, this Policy, and via our Delivery Checker.
Complimentary delivery applies to every order of ₹399 or more to eligible addresses.
Should your PIN code fall outside our listed areas, we warmly invite you to select Pick Up In Store at checkout, enabling collection at your convenience from our designated retail hub.
Go Science retains the right to decline, cancel, or reschedule deliveries to addresses that are inaccessible, unsafe, or otherwise deemed unsuitable, at our sole discretion, with or without providing reasons.

1. LOGISTICS PARTNERS & TRANSFER OF RISK

Orders are entrusted exclusively to third-party logistics providers (e.g., but not limited to, Swiggy Genie, Porter, Shiprocket, Shadowfax).
These providers operate independently and are not employees, agents, or representatives of Go Littles.
By placing an order, you expressly acknowledge and irrevocably accept all terms, conditions, privacy policies, and practices of these logistics providers.
Once a parcel is collected by a logistics partner, title and all associated risks transfer immediately to you.
Go Littles assumes no liability for any act, omission, or conduct of any logistics provider or their personnel, including, without limitation, events during transit.
All transit-related queries should be directed solely to the respective logistics provider.

1. DELIVERY TIMELINES

Within our serviceable area, first delivery attempts typically occur within one (1) to four (4) hours following order confirmation and payment authorisation.
This timeframe serves as an indicative guide rather than a guarantee. External circumstances—such as, without limitation, weather, traffic conditions, or regulatory delays—may affect actual delivery times.
Go Littles is not liable for any direct, indirect, or consequential losses arising from such variations.

1. CUSTOMER RESPONSIBILITIES

You are kindly requested to provide a complete and accurate delivery address along with an active contact number. Please ensure an authorised recipient is available at the scheduled delivery time.
If delivery is unsuccessful due to recipient unavailability, non-responsiveness, or inaccurate details, the parcel will return to our hub with no second attempt.
Within fifteen (15) business days, you may collect the parcel personally (by appointment) or arrange your own courier at your expense. Parcels unclaimed beyond this period are considered respectfully forfeited without refund, exchange, or credit.
Acceptance: Delivery confirmation by our logistics partner—via signature, OTP, photo, or app timestamp—constitutes conclusive proof of delivery and receipt by the customer.

1. FINAL-SALE PRINCIPLE

All sales at Go Littles are final. Returns, exchanges, or refunds are not available except where expressly mandated by law. We kindly advise reviewing all product details carefully prior to purchase.

1. PRODUCT DEFECTS & MANUFACTURER SUPPORT

In the event of a defect or quality issue, please contact the product’s manufacturer or authorised service centre directly.
Go Littles and its logistics partners are not authorised to open, inspect, or accept returned merchandise. Manufacturer contact information is available upon request.

1. INDEMNITY & LIMITATION OF LIABILITY

By engaging in transactions with Go Littles, you agree to indemnify and hold harmless the company, its owners/proprietor/partners, its directors, employees, and representatives from any claims or liabilities arising from a breach of this Policy, actions by logistics providers (e.g., but not limited to, loss, delay, or damage in transit), or manufacturer-governed product matters.
Go Littles’s total liability, to the fullest extent permitted by law, is limited strictly to the amount actually paid for the relevant order.
We bear no liability for delays or failures due to events beyond our reasonable control (e.g., but not limited to, natural disasters, regulatory restrictions, strikes).

1. ORDER FINALITY & NOTIFICATIONS

Orders, once confirmed, cannot be modified or cancelled.
Notifications about dispatch and delivery (e.g., but not limited to, SMS or email) are offered purely as courtesy communications and may be subject to network conditions and availability.

1. LEGAL JURISDICTION

This Policy shall be governed by and construed in accordance with the laws of India, and the courts at Chennai, Tamil Nadu shall have exclusive jurisdiction over any disputes arising hereunder.

1. TRANSPARENCY & UPDATES

We periodically review and update this Policy at our discretion without prior notice. The most current edition is always accessible on our website. For questions or support, please contact Go Littles Customer Care. All communications provided remain informational only and do not alter any rights or obligations stated herein.

© 2026 Go Littles by Go Science. All rights reserved.